At Lighting Collective we predominantly use Star Track Express (Authority to Leave) and Fastway Couriers. Orders placed before 12:00pm AEST will be received within 1-5 business days. This service can take longer to some rural areas. For any questions on delivery times, please contact us.
You can calculate a delivery cost estimate in your shopping cart. Your delivery total will be displayed at checkout, before you complete your order, and is charged upon submitting your order.
We suggest that you have your order delivered to an address where someone will be present during business hours to sign for the delivery. If the delivery address is unattended, Star Track is authorised to leave the goods at that address.
Typically, Fastway couriers and Star Track Express do not deliver to post office boxes, please provide a physical address or get in touch if delivery to a PO box is required.
The delivery times provided by Lighting Collective are estimates only. Lighting Collective will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provide.
Please ensure you enter the correct delivery address. Lighting Collective cannot be held responsible for incorrectly entered delivery addresses.