When selecting the item you would like to purchase, please take note of the ‘Lead Time’ displayed above the “Add to Cart button.
A ‘Lead Time’ is an estimate of the accumulative timeframe it takes for the item to be prepared and/or processed and delivered. Delivery times may vary depending on your location and the courier service. Please note the lead time varies per product meaning if you have multiple items on one order you may experience varying lead times.
Standard Lead Time (Ready to Ship) - Up to 14 days
If your item displays a lead time of up to 14 days, it is a ready-to-ship item from our Australian distributor's warehouse. Once your order is placed, it will be processed and prepared for shipping.
Standard Lead Time (On Order) - Up to 8 weeks
If your item displays a lead time of up to 8 weeks, this is an on-order item. Once your order is placed, it will experience a processing and production timeframe before being prepared to be shipped from our distributor's warehouse.
Standard Lead Time (Special Item) - Up to 18 weeks
If your item displays a lead time of up to 18 weeks, it is a special item that will be carefully sourced to order from our international designers. Once your order is placed, it will be processed and prepared for shipping to our Australian distributor's warehouse. For more information on our special items please visit our FAQs.
Made-to-Order Lead Time - Up to 16 Weeks
If your item displays a made-to-order lead time, these designs are carefully handmade or hand-assembled by our Artisan designers. The lead time of a pre-order design may range between 2-16 weeks, this includes the accumulative time it takes for your order to be processed and for the item to be handmade and/or assembled by the artisan.
Pre-Order
If your item displays a pre-order lead time, it is currently out of stock. The month displayed is an approximate date of arrival to our Australian distributor. Please note this date of arrival, is in addition to the delivery time. The lead time will be updated when the item has returned to stock.
For more information on our delivery lead times please visit our Terms and Conditions or contact our customer service team for more information.
